Services / The Fix
The Fix: practical business process improvement
For businesses that know something isn't working properly, or have had a Business MOT and want help putting the improvements in place. The focus is on making the changes, not just recommending them.
From£500
Discuss Your ProjectExample improvement projects
- Improving enquiry handling
- Building follow-up processes
- Improving quote follow-up
- Getting more from your CRM
- Creating workflows
- Setting up processes and templates
- Organising business administration
- Improving customer communication
- Reducing duplicated work
- Streamlining repetitive tasks
- Documenting responsibilities
- Improving business visibility
How projects work
Each project is scoped individually, so you know what's included and what it costs before any work starts.
Projects can cover the whole business or a single process, team or area, and I work alongside you and your team to put the changes into practice.
Not sure where the problems are yet? A Business MOT is a good place to start.
Business Improvement FAQs
What is The Fix?
The Fix is practical business improvement support.
It is designed for businesses that already know something is not working properly, or have identified issues through a Business MOT and want help putting improvements in place.
What kinds of problems can The Fix help with?
Examples include:
- Poor enquiry handling
- Inconsistent quote follow-up
- Inefficient workflows
- CRM problems
- Duplicated admin
- Unclear processes
- Customer communication issues
- Repetitive manual tasks
- Systems not being used properly
- Owner or management bottlenecks
Do I need to complete a Business MOT first?
No. If you already know what needs improving, you can go straight into a scoped improvement project.
How are projects priced?
Business improvement projects start from £500. The final price depends on the scope, complexity and amount of implementation support required.
Do you just make recommendations, or can you implement them too?
The focus is practical implementation.
Where appropriate, I can help create processes, improve workflows, organise systems, build templates and put changes into practice rather than simply producing recommendations.
Can you work alongside our existing team?
Yes. The Business Workshop can work alongside owners, managers and existing teams to help improve a particular process or operational area.
Can larger businesses use The Fix?
Yes. Projects can focus on a particular department, workflow or business process rather than the entire organisation.
Related reading: How to Follow Up Quotes Without Chasing Customers and What Is a Business Process and Why Does It Matter?
Know what needs fixing?
Tell me about the problem and I'll explain how a project could work for your business.